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Direct Debit- Mandate gets overwritten across sites of one customer account

in Receivables & Collections

My client has a customer account with different sites serviced by different LEs. Each site has a unique Direct Debit mandate ID for their payments. Oracle is over writing mandate ID we create for site 2 over the mandate ID we create for Site 1. We raised SR and they say it is intended functionality. However, it is a very common practice to have different mandate IDs for each service you pay for. Has anyone over come this issue? Any insights would be greatly appreciated. We do not have the option of creating different customer accounts for these cases as

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