Upgrade to paid account not working

Upgrade to paid account not working

Hi.

I am ready to upgrade to a paid account. I requested the upgrade a long time ago, and my account says Pay As You Go, but I cannot add any paid compute instances.

I tried to open a support ticket but my tenancy is not eligible for Oracle Support because I need to upgrade to a paid account first.

I searched for similar problems and found this is kind of a common problem:

https://community.oracle.com/customerconnect/discussion/620106/desperate-trying-to-upgrade-to-a-paid-account
https://community.oracle.com/customerconnect/discussion/635927/oci-account-upgrade-to-paid-seems-to-be-stuck
https://community.oracle.com/customerconnect/discussion/670808/account-upgrade-to-paid-from-free-upgrade-still-in-progress-after-weeks