Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Automating Tasks: Requesting Company Letters Made EasySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Employ… -
How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,…
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant to make inquiries, navigate, and view ta…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …
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HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc…
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…
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Known Issue: HcmV2 • 24.01.04 – 23.08 Performance deep link not redirecting to Redwood pagesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): While …
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Approvals 24.07.10 Known Issue: FYI Showing Full URLSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The is…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …
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Driving Engagement with Personalized JourneysSummary: ***New! Amplifying Oracle ME for Enhanced Employee Engagement (post) Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limite…
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ODA vs OGL (Oracle Digital Assistant vs Oracle Guided Learning)Summary: We have started to use the free version of ODA for Expenses and some basic HCM skills. Depending on the response from our user base, we may decide to invest mor… -
We have a concern as Digital Assistant is overlapping Oracle Guided LearningSummary: We have a concern as Digital Assistant is overlapping Oracle Guided Learning - it will be confusing to users. Can you please provide us a recommendation or best…
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Wrong Expense Type created for Digital AssistanceSummary: I just deployed Digital Assistant in a test intance. The wrong Expense Type was created based on my directions Any suggestion or idea how to fix it ? Content (p…
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How to Identify New Features in the Digital Assistant (ODA) Version Updates?Hi all, We noticed that in ODA new updates there are few enhancements and these discoveries were made after the ODA version update in the test before applying the change…
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Oracle Digital Assistant does not return Benefits detailsWe have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't have providers. Fo… -
How do you implement Digital Assistant for Fusion Financials modules ?Summary: How do you implement Digital Assistant for Fusion Financials modules ? Content (please ensure you mask any confidential information): Version (include the versi…
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Enter Project Time - Cannot select a ProjectSummary: We are trying to use the Enter Project Time Skill with ODA, the skill does not prompt for a Project number Content (please ensure you mask any confidential info…
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Add timecard with comments using Digital AssistantContent (please ensure you mask any confidential information): Does anyone know if it's possible to submit a timecard with comments using the Digital Assistant? I'm tryi…
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I can find the articles in ODA but not able to view themSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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USA Line managers are not able to apply leave for their reporters through ODAHi all, In the latest ODA update, Where line managers can apply leave for their direct reporters through the ODA prompt. However, when the line manager click on the hype…
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Apply Leave directly through digital assistantSummary: When we trying to hit apply for a leave prompt in Oracle Digital Assistant it says - “The Resignation page can help you resign from your position, or check on t…
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Does oracle digital assistant support multiple assignments ?Summary: Does oracle digital assistant support multiple assignments ? IF yes , for talent management which direct reports will be visible primary or secondary assignment…
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How to change, resize and reposition the chatbot icon in Oracle HCM CloudSummary: Currently we are not able to change, resize and reposition the chatbot icon in Oracle HCM Cloud. Content (please ensure you mask any confidential information): …
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Multilanguage Digital Assistant using Translation Services of OCI without using resource bundleHi Everyone, I am currently working on developing a multilingual digital assistant using translation services. While I have successfully followed the below necessary ste…
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ODA Intent: performanceGoals.view.othersSummary: ODA incorrectly displays that direct reports dont have performance goals for period. Content (please ensure you mask any confidential information): Whe manager … -
What is the roadmap for 2025 Digital Assistant?Summary: Oracle has not published a clear roadmap for Oracle Digital Assistant (ODA) in some time. Additionally, there have been few new Skills released , particularly o…
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switch from native language to Translation ServiceHi Everyone, I'm trying to switch native language support to Translation Service. I'm using the Candidate Experience Skill (Delivered) and I tried to extend and version …
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Can OCI translation services be used to translate bot responses without using resource bundles?Summary: I’m developing a multilingual chatbot that supports both English and Arabic. I’m using OCI Language Services to translate user inputs and outputs to the respect…
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MS teams Digital Assistance for SaaS environment (PBCS etc.,)As per the update got to know that Digital Assistance can be done in the MS teams. having following questions regarding enabling the Digital Assistance. any information …
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Disabling Skills that are not workingSummary: We are testing ODA in our environment. Some of the Skills are not working. So, We are planning to disable those skills. is there any option to disable the skill…
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Issue with returning to original stateHi Everyone, We are using two OAuth authentication steps in one of our skills in Oracle Digital Assistant: 1. MS Teams SSO (Azure AD) via System.OAuth2AccountLink using …
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Unable to access Digital AssistantSummary: Dear team, While we were trying to access digital assistance, the below error occurred. 1.You don't have the necessary permissions to do what you're trying to d…
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Remove/Alter text from Oracle Recruiting AssistantContent (please ensure you mask any confidential information): Hello everyone, We have a requirement to alter the standard text from the chatbot Oracle Recruiting Assist…
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Remove categories from Oracle Recruiting AssistantContent Hello, We have a requirement to hide "Categories" on Oracle Recruiting Assistant. Has anyone came accross similar requirements? Thanks and regards. Code Snippet …
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Can we have rename the action buttons in Oracle Recruiting Assistant?Content (please ensure you mask any confidential information): Hello, Our requirement is to change "Appliquer" to "Postuler". Has anyone come across similar requirement?…
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Deeplinks are showing home page not the actual pageSummary: We are using HCM Skill in the DA, when we try with 'Update My Contact Info' it is giving link to Home page deep link not the contact info deep link. But when we… -
![Arun Kumar Krishnan [AK]](https://us.v-cdn.net/6034893/uploads/userpics/L8BUJDYF94E7/nTLGWFBWW678P.jpg)
Digital Assistant - QueriesSummary: Dear Team, Please help me to understand the below details on Oracle Digital Assistant. Chat Bot is not visible or not showing in the Fusion instance When iam do… -
When i opened a chat bot in Oracle HCM Fusion facing "Sorry, the assistant is unavailable."Summary: In Oracle HCM Fusion, when i open a chat bot i'm getting "Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk." this is…
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Issue with "Search Jobs" in Digital Assistantwithing the Oracle Digital Assistant, all the skills and tasks are working as expected, except the Search for Jobs task under the InternalCandidateExperienceV2. Could an…
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Resolving User Authentication Prompts in SAAS Environment for Oracle Digital AssistantSummary: Hi Team, We have set up the Digital Assistant in our SAAS environment. However, when users access the ODA chat widget within this SAAS instance, they encounter …