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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
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Power Hour Getting Started with AI in Eloqua – From Activation to Action (Part 2)Getting Started with AI in Eloqua – From Activation to Action (Part 2) Continue your AI journey with us! Join Part 2 of Getting Started with AI in Eloqua – From Activati… -
Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with Unity CDPJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Eloqua Generative AI: Get the Most out of Email TopicsIn June 2025, Oracle made an exciting announcement: Eloqua’s Advanced Intelligence Cloud Service is available for general use. With this development, many marketers are … -
Analytics Excellence Series | Offsetting Timestamps to Local Time ZonesFor more information on the Analytics Excellence Series, please visit our main page. If your team spans multiple regions and uses Insight (powered by Oracle Analytics Se… -
Oracle Eloqua 25C Customer OverviewHighlights: GenAI: Multi-language selection for AI-powered content and subject line generation Send Time Optimization in Eloqua's Guided Campaigns App Redwood updates in…
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Power Hour Webinar: AI in B2B Marketing and Eloqua [July 2025]Join us to discover how B2B marketing is being transformed - streamlining journeys, boosting engagement, and driving smarter decisions. Explore how Eloqua AI empowers B2… -
Product Notice: Strategic Change to Accessing Eloqua Advanced Intelligence (AI) Features [June 2025]Overview Oracle Eloqua is making a strategic change to how its Advanced Intelligence (AI) features are made available to customers. Taking effect June 12, 2025, the purc…
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Learn More About AI for EloquaWith all this talk about AI today, are you ready to unlock the power of AI in your Eloqua marketing strategy? We've pulled all the relevant resources into one spot to he…
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Product Notice: Usage Limit Enforcement - Max 10,000 Contact Records in Sandboxes Starting Aug 2025Overview With the arrival of Eloqua release 25C (Aug 1-15, 2025), Eloqua will be enforcing the usage limits on the number of contact records you can have in a Sandbox en…
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Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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Does Eloqua regenerate dynamic email content when retrying soft-bounced emails?Hi everyone, According to the official Eloqua documentation, when an email soft bounces (e.g., due to a full inbox or temporary delivery failure), Eloqua attempts to res… -
How to map CDO records to contact via API?Hi Team, We do have a CDO created, and all the records created in that CDO is created via API. How can we map all those data coming from API to the contact table?Mapped …
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Why is field merge HTML details not getting populated in email template?Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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REMINDER: CX Solution Overview Demos This Week - Register today!!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Serious disruptions in Eloqua POD 6 after the recent 25C update.Summary: Emails are not send at all… Content: After applying the 25C patch, we have been experiencing serious issues with sending emails from our campaigns (POD6) since … -
Eloqua Campaign Issue 18 August 2025Summary: Campaigns Not Sending Emails Content (please ensure you mask any confidential information): Scheduled emails that were set for this morning are stuck in the ema…
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Connecting Oracle Infinity to Oracle Eloqua custom objectHi, We are connecting Oracle Infinity to push data to Oracle Eloqua custom object through webhook. But we are getting below error, Resending data. Retry Attempt 1 starts…
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How to capture email asset ID, campaign name, and campaign ID in an Eloqua form?I have a normal demo request Eloqua form that I’d like to use for tracking demo requests. I would like to update it with new fields to help with reporting and analysis. … -
Remove limit on look up table imports in sf connected app in EloquaSummary: The lookup table data import in the SF connected app does not offer parity with the native integration as it limits the number of records that can be imported t…
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Insight Reporting | Adjusting Totals for Tables and Performance TilesWhen viewing Insight report totals for unique metrics, you may have encountered a scenario where the total value is not displaying the sum of the column as you might be …
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REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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How can I exclude auto-open contacts from future database cleanups?Summary: Auto-open security settings masking engaged contacts Content (please ensure you mask any confidential information): We recently cleaned up our database using a …
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Sales Tools for Eloqua Chrome Extension version 3.0 is now LiveWe’re really pleased to announce the latest version of our Chrome browser Extension is now live for users of Oracle Eloqua Sales Tools. Get started today by Installing t… -
Recurring issues with Eloqua Insight reporting serversHave you also noticed a significant drop in the quality of services on Oracle’s side recently? This is already the third time (1 month) I’ve reported a recurring and per…
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Can we see recent acivity of a contact once email is directly sent via CDO?Hi Team, We have created a CDO "P_US_ProductREgistration" , and also had directly triggered to "SEnd Email" via CDO REcord Services. But, a particular record with the em…
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Can we clear account fields dataSummary: We need to clear values present in few of account fields from integrations which are not renewed, I see that we can create Update rules but cannot appear in Con…
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CDO records upload process - NEXT button not activeSummary: The NEXT button is not active while processing CDO records upload Content (please ensure you mask any confidential information): Have you ever experienced the p…
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Image encryption(%7B0a8116b3-4e8a-4271-bf18-52a50a661eb4%7D) removalSummary: We would like to make some images to pull dynamically from folders they hosted, to do that I think we only have solution where dynamic blocks, other way like wh…
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Auto Opens & Clicks Getting Through Eloqua's Filter?!We've noticed a few examples of emails (so far) with a lot of clicks, however most to all of them are are on the "view as webpage" link, the very first link on the email… -
Clarification on Email Engagement Tracking in EloquaHello! Using an email security solution that scans incoming emails—such as Proofpoint, Mimecast, or Microsoft Defender—can result in auto-opens or auto-clicks being reco…
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Campaign Fields textfield Max. number of digits allowed?Hello! Could you please confirm the character limit for small/large text fields in campaigns? I was able to find this information for contact fields—for example, contact…
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Is there a way to password protect or encrypt emails triggered by Eloqua Insight reporting agents?Summary: My internal customers want Eloqua Form Submission Data delivered to their inboxes. My Security team does not. I'd like to explore whether encrypting the Form Su…
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Create Eloqua Insight report that excludes the forward count in the total opens count?Summary: Some of our campaigns have a large number of forwards which changes the count of total opens. Is it possible to exclude the count of forwards from the campaign …
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Email group LimitIs there any limit on the number of email groups that can be created in Eloqua?
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Best practic to create a contact for REST 2.0?Hi all, Is there a reason why the "create contact" endpoint call is only supported for REST 1.0 and not REST 2.0? I am building a flow where I first "Create custom objec… -
Question regarding any side effects of deleting a DMARC recordHi, We'd like to ask somebody if there's any side effects of deleting the DMARC record for our email sending domain. [Situations] We use the "sub.sample.com" domain for …
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Post Data to ServerHello, Is it possible to know the IP range that Post Data to Server uses to call a URL? Regards.
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How to Display All CDO Records for a Single Contact in Email (Order Cancellation Scenario)Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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Reporting Based on Specific Identifiers in Email's HTML codeCurious about this - we're moving a 3rd party integrated platform that uses HTML emails, so we will be using HTML code going forward. It would be awesome if we could, fo…
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About History Used in Fatigue Analysis and Account IntelligenceContent (please ensure you mask any confidential information): I have a question about AI. Fatigue Analysis and Account Intelligence leverage data such as email activity…